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MotoSport Warehouse Shipping FAQ

Free Shipping Promotion

Effective July 1st, 2010

FREE 3-DAY EXPRESS SHIPPING

Free Shipping Promotion Terms and Conditions

  • All Accessory, Apparel and Gear Orders over $49 (including sale and and closeout items!) qualify for free shipping to the contiguous 48 US states
  • Orders given free freight will be shipped Fed-Ex or UPS ground
  • Exchange orders are excluded from the Free Shipping promotion
  • Orders are shipped from multiple distribution centers throughout the country. Most orders ship in 1 to 3 days; however there are cases where some items will have to be shipped cross country and require 5+ days of shipping.
  • Tire, hazard and oversize fees are not waived by the promotional shipping offer.
  • Qualifying orders must utilize coupon code (FREE) at checkout in order to receive promotion.

STANDARD SHIPPING RATES:

Standard Shipping Rates

Up to $100

$10.00

Up to $150

$13.50

Up to $199

$15.75

Up to $299

$19.50

Up to $399

$28.50

Up to $499

$37.50

Up to $599

$50.50

Up to $699

$57.50

Up to $799

$62.50

Up to $899

$78.50

Up to $999

$85.50

Up to $1,099

$99.50

Up to $1,199

$115.50

Up to $1,299

$129.50

Up to $9,999

$155.50

Oem Parts Orders:

OEM Parts orders are calculated by total amount ordered. Our shipping prices start at just $10 for orders under $100. Expedited Shipping is available upon request. This is a residential delivery service, with deliveries Tuesday through Saturday from 9:00am to 8:00pm.

Any items that are oversize** will incur additional freight charges and the whole order will ship Standard Ground (5-10 business days).

Alaska, Canada and Hawaii:

All orders shipping to Alaska, Hawaii, Puerto Rico or Canada will be charged an additional $25 shipping fee regardless of order value. These orders will be shipped via Fed-Ex or USPS. Any items that are oversize** will incur an additional fees.

International Orders:

All orders will be charged an additional $25 shipping fee regardless of order value. These orders will be shipped via USPS. Click here  for additional information regarding International Orders.


Shipping Carriers:
We ship via UPS Ground, FedEx or US Postal Service in the continental US. Shipments to Alaska, Hawaii, Puerto Rico, Canada and International orders will have an additional shipping cost applied.

Delivery Time: ALLOW 4-10 BUSINESS DAYS for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders. Also, allow additional shipping time during holidays, as vendor and shipper schedules vary. Consolidated Shipments: Entire orders will be shipped together if possible.


Returns and Exchanges General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer pays all return shipping charges. Include a copy of your packing list with all returns. Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 20% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card. Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge. Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges. Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item. Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of purchase. Use original packaging. We are not responsible for packages lost during return shipping. Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.

ABSOLUTELY NO returns on electrical parts.

Sales Tax Sales tax is charged on instate orders if required by law.


Payment Methods Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.


Backordered Items Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.


Policies Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason. Internet prices are not available in store.


Secure Online Shopping: We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Se


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